Delivery Information: All shipments will be sent by Canada Post.

Canada shipping: Will only be sent Expedited Parcel or Xpresspost

United States shipping: Will only be sent Expedited Parcel USA or Expresspost USA.  Shipping to the USA will normally take 6-10 business days. During peak sales and holiday periods, orders may take 15 days for delivery. Please check www.canadapost.ca for details. All shipments sent outside Canada are exempt from Provincial and Federal taxes. Additional charges and customs clearance fees are the responsibility of the customer.

International Shipping: Will only be sent Xpresspost International or International Parcel Air – if available in your country.

You can check www.canadapost.ca, or you can email Kripps Pharmacy (altermed@portal.ca) for shipping services, rates and special options (see the Canada Post links below for full details).  A notification that the order has been sent will be emailed to you.

All shipments sent outside Canada are exempt from Provincial and Federal taxes. Additional charges and customs clearance fees are the responsibility of the customer.

Note: Selecting “surface mail” for international overseas delivery destinations results in highly variable delivery periods. It also has no parcel-tracking provision, unless provided for under special options at Canada Post.

https://www.canadapost.ca/tools/pg/manual/PGintdest-e.asphttps://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e2s2https://www.canadapost.ca/web/en/products/details.page?article=choose_low-cost_us_ahttps://www.canadapost.ca/web/en/products/details.page?article=choose_low-cost_us_a#table2

Shipping technical details:

  • To reduce fraud and abuse on the website, all customers must register for an account before a purchase can be made in checkout.
  • Please ensure that you are using the most up to date operating system such as Windows 10, along with the most updated recent browsers such as Chrome, Firefox, etc.  Internet Explorer may not be supported.  If problems exists during ordering, you may clear your browser cache, exit and restart the browser.
  • We have tested our web server system to ensure the shipping rates are functioning properly.  Most modern browsers are not compatible with the unsupported Windows XP operating system.
  • We are not responsible for any issues that arises when ordering using outdated software and operating systems.  However, you can still contact us if you require assistance in ordering.  Thanks for your understanding.